1. What we collect
A. Information collected automatically on the website. Like most websites, we (and our service providers) may collect device and usage information when you browse, such as IP address, browser type, device identifiers, pages viewed, approximate location (city/region), referral source, and interaction events.
B. Information you share with us offline. If you contact us on WhatsApp, phone, or email to plan or book travel, you may share personal details such as your name, phone number, email, travel preferences, passport/identity details, dates, traveller information, and other information needed to arrange travel services. Please avoid sending sensitive information unless it is necessary for your booking.
2. Cookies, analytics, and advertising
We use cookies and similar technologies to understand website traffic and improve marketing effectiveness. This may include: Google Analytics (usage analytics), Meta Pixel (conversion measurement and remarketing), and Google Ads (conversion tracking and advertising). These tools may set cookies or collect identifiers to measure ad performance, attribute conversions, and show relevant ads. You can control cookies through your browser settings and, where available, platform controls provided by Google and Meta.
3. How we use information
We use information to (a) respond to enquiries, (b) provide travel planning and booking assistance, (c) coordinate with suppliers (airlines, hotels, tour operators, visa processors, insurers, etc.), (d) communicate itinerary/quote updates, (e) operate and secure the website, and (f) measure and improve marketing performance.
4. How we share information
We share information only as needed to provide travel services and run the website. This may include sharing with (a) travel suppliers and partners (airlines, hotels, destination tour operators, visa processors, insurers), (b) messaging and communications providers (such as WhatsApp), (c) analytics and advertising providers (Google and Meta), and (d) professional advisers if required (for example, accountants or legal advisers). We do not sell your personal information in the ordinary sense of “selling” data.
5. WhatsApp and third-party platforms
When you click a WhatsApp button on our website, you leave our site and interact with WhatsApp. WhatsApp may collect and process information under its own terms and privacy policy. Our messages with you on WhatsApp are used to respond to your enquiry and to arrange travel services.
6. Data retention
We retain website analytics data for as long as reasonably necessary for reporting and performance analysis. Offline booking communications and documents may be retained for operational needs, supplier coordination, dispute resolution, and compliance with applicable laws. When information is no longer needed, we take reasonable steps to delete or anonymise it.
7. Security
We use reasonable administrative and technical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices and rights
You can control cookies through your browser settings and ad platform controls. You may also request access, correction, or deletion of personal information you have shared with us, subject to legal and operational limits. Where applicable, we aim to comply with India’s Digital Personal Data Protection Act (DPDP Act) and other relevant laws.
9. Children
Our services are intended for adults arranging travel. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to address it.
10. Updates to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.